Himanshu on Tata Sky service staff:  My Subscriber ID is 1002573630, I had lodged a complaint on 15th January 2011 complaint number 1-8871198987 that tata sky is not working in my house. We have a common dish for our building and I was told the amplifier is out of stock. 1st of all I don’t understand a company like tatasky being from tata group cannot find a replacement for it for one week as this is a core component and it cannot be out of stock for long with so many multi storeyed building being in my area.  Even after repeated complaint I was given assurance that it would be done the next day. I was still patient, but the thing escalated out of m hands today. Today when I came back I got to know that one half of the building is getting the connection the other is not. I want to know on what basis are u discriminating your customers.  1. Does the technician takes bribe  2. Does he think the others are more privileged than me  3. Does he think I am getting my connection for free  4. Or is it that I am not paying for my connection  From year on year since the time I have taken Tatasky some 4 years back I been on annual pack and I don’t think I am a customer who does not take all the channels. I have the top most package available with you. But still I am not supposed to watch TV for last 6 days because I am not deemed fit for it by your technician. I would like to know why it was not done and why I was chosen one to be with the connection. The name of the technician who is handling the complaint is Mr. Umesh and I would surely like an answer from him in personal. I know u will not refund me back my money therefore I don’t have an option for one year but to bear with your discrimination … [Read more...]