Guest Blogger: DR. V GUPTA (vjg22@yahoo.com). He shared his experience with Dish TV recharge options and problems with customer care. How to become a fool with Dish TV recharge?Wish Karo Dish Karo. Do you like that slogan? Sample this: How to recharge? Step 1: When buying new ‘Recharge Free' card for recharging Dish TV of No. 1 DTH company, you will not get it in the market. The shopkeepers don't have any cards. You buy usual ITZ Cash card for recharge. Step 2: You scratch it. The card mentions the format of sending the 'recharge request' as follows:DISHTV RENEW <11 DIGIT VC NO > < 16 DIGIT PIN NO.>The page 13 of 'User Guide-2007' of Dish TV mentions the format as: ITZ DISHTVThe page 14 of 'User Guide' of Dish TV mentions the format as: ITZDISHTVThe website mentions:DISHTV RENEW<11 digit VC NO><16 Digit PIN NO>One can see there are so many formats for a single thing. The card no. can be easily read from the card, and then what is the need of 'scratch' option? Even the user manual mentions different formats. Possibly the company itself is not unified on what it should say. The company is confused. Everybody knows sometime space and capitals/smalls matter. Step 3: You will not find anything called 'PIN NO.' anywhere on the card. You should apply your brains that 'Account No. + Password' stands for Pin No. Step 4: Send SMS to 57575 Step 5: You get a message: "For recharging with 'Oxigen' send SMS in the following format: ....." Step 6: You had first scratched the ITZ card, now you scratch your head: Is this Oxigen or ITZ card. Step 7: You contact the call centre: Mr. A-H-A attends you vide Ref no. 20787529 dtd. … [Read more...]